Program Manager
Position: Program Manager
Type: Full-Time, Non-Exempt
Position Summary
The Program Manager plays a key leadership role in ensuring the daily operations of Austin Clubhouse run smoothly and in alignment with our mission. This position supervises program staff, supports unit development, and ensures fidelity to Clubhouse International Standards. The Program Manager works closely with the Executive Director to implement strategic goals and foster a culture of inclusion, dignity, and recovery.
Key Responsibilities
Lead and manage daily Clubhouse operations in collaboration with members and staff.
Provide direct supervision, coaching, and performance evaluations for program staff.
Coordinate the work-ordered day structure, including staff schedules and unit responsibilities.
Promote a welcoming, respectful, and inclusive environment for all members, staff, interns, and visitors.
Represent the Clubhouse professionally within the community and with external partners.
Partner with the Executive Director to set and achieve program goals aligned with the strategic plan.
Support Transitional Employment by cultivating job partnerships, providing job coaching, and covering placements when necessary.
Oversee implementation of local and state grant contracts, including member enrollment, documentation, and tracking of monthly and quarterly performance outcomes.
Ensure timely, accurate collection and submission of data required for grant reporting, including contract-specific goals and member service metrics.
Maintain effective communication across all levels of Clubhouse operations.
Oversee community outreach activities, including home visits, employer development, and social outings.
Participate in Clubhouse events, including evening, weekend, and holiday activities as needed.
Provide leadership to interns and volunteers and help onboard new team members.
Perform additional duties as assigned by the Executive Director.
Qualifications
Minimum of 3–5 years of experience leading high-performing teams; experience managing community-based programs is strongly preferred
Master’s degree in social work, psychology, public health, or a related field preferred; equivalent relevant experience will also be considered.
Experience with data tracking, performance metrics, and program documentation required by city and state grant contracts.
Strong leadership and organizational skills with the ability to manage daily operations in a dynamic, collaborative environment.
Excellent interpersonal and communication skills with a collaborative and inclusive approach.
Commitment to the mission and values of the Clubhouse model, including working side by side with members as partners in recovery.
Ability to build relationships with community partners and represent the organization externally.
Comfortable with flexible scheduling, including some evenings, weekends, and holidays.
Compensation & Benefits
Salary: $62,000 – $72,000 annually, commensurate with experience
Health Benefits: Medical, dental, and vision insurance
Fully Covered Premiums: Life insurance, AD&D, and short-term disability (100% paid by Austin Clubhouse)
Paid Time Off: Generous vacation and holiday pay
Diversity, Equity, and Inclusion
Austin Clubhouse is an equal opportunity organization that seeks to advance diversity, equity, and inclusion in all organizational activities. In accordance with anti-discrimination law, Austin Clubhouse prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. We further abide by the City of Austin’s Second Chance employment ordinance to help ensure fair employment opportunities for job applicants who have been involved with the criminal justice system.
To Apply
Email your resume and cover letter to info@austinclubhouse.org.
Applications without a cover letter will not be considered.
Applications will be reviewed on a rolling basis